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Respecting your privacy
Ynot Digital is committed to respecting our customers' right to privacy. This Privacy Policy sets out:
- matters of which you should be aware regarding information we may collect about you
- our policies on the management of personal information, and
- generally, what sort of information we hold, for what purposes, and how we collect, hold, use and disclose that information
Personal information we collect and store
So that we can provide services to you, we may ask for personal details such as your name,
address, telephone number and e-mail address. Some examples of where we may need these details
are home delivery or in-store competitions. Privacy law requires us to collect personal information
about you only from you if it is reasonable and practical to do so.
Ynot Digital takes measures to ensure your personal information is protected from
unauthorised access, loss, misuse, disclosure or alteration. We also take measures to destroy or
permanently de-identify personal information when it is no longer required. The types of measures
we take vary with the type of information, and how it is collected and stored.
Generally, you have no obligation to provide any information requested by us. If you
choose to withhold requested information however, we may not be able to provide you with the goods
and services that depend on the collection of that information, particularly if the collection of
that information is required by law.
Use of your personal information
The main purpose of personal information that we ask for is to provide goods or services to you.
For example, for a credit card transaction we need your card number, and for home delivery we need your
delivery details.
We may also use your personal information in other ways to provide you with superior service.
This may include using your personal information to advise you of new products and services. You have the
right to tell us that you do not want us to send information to you other than for the main purpose for
which we have collected your personal details.
Where possible, we try to ensure that our disclosure of information to other organisations
(for example market researchers, and others with whom we have commercial arrangements) is in a way which
does not personally identify individuals.
Access to your personal information
We will provide you with access to any of your personal information we hold (except in the limited
circumstances recognised by privacy law). To access the personal information we hold about you,
simply log into your account to see your personal details and past order information.
If you need to update your information (eg. if you change your address), please log into our web site
and make the change under the My Account menu.
Cookies
When you visit our web site we use cookies to manage your activity on our site and uniquely identify you when
you log in. Cookies allow us to provide the security and functionality necessary to make our site secure and convenient to use.
Cookies are safe and we do NOT use cookies to store any sensitive information about you,
such as credit card details or user name and passwords. All our cookies are deleted when you close your browser.
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