Browsing for Products
To make browsing for products simple we have organised our shop into Departments,
Department Categories and Product Types. This brings with it the familiarity of shopping
in a conventional department store but with the benefits of electronic browsing.
Departments cover a particular product range, such as cameras or printers and scanners.
A Department is selected via the Product menu bar to the left of the screen.
Within each Department are Department Categories. Department Categories help to classify
products into different areas so that it is quick and easy to find what you are looking for.
For example, within the Camera Department, Department Categories include Digital Still, Digital Movie
and Non-Digital (Conventional) cameras.
Finally, within each Department Category, products are listed according to Product Types. A product
may be listed under more than one Product Type. For example, Digital Still cameras may be listed
according to manufacturer, CCD size or you may chose to list all products within a Department Category.
When your product list has been selected and displayed on the screen, you will see a summary of each product.
The list is initially displayed in order of price, starting from the lowest price upwards. You can choose
to re-order the list starting at the highest price or your can order the list based on the name of products.
Just click on "Price" or "Name" in the title bar at the top of the list to change the order.
In addition to listing products according to Department, Department Category and Product Type, you can also
list all accessories associated with a particular product. To see this list, simply click on the Accessories
button for a product.
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Searching for Products
In addition to browsing through the shop, you may also wish to search for a particular product if you know part of
or all the product's name.
To access the search form, please click on the Product Search button to the left of the screen.
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Detailed Product Information
In addition to the summary information for a product that appears in a product list, you can also select the
detailed product page to see more information about product. To select a detailed product page, simply click on the
Information button for a product in the list.
The product page contains a larger image, a list of it's main features and an abbreviated list of accessories.
You can see the full list of accessories by clicking on the Accessories button.
From the product page you can also click through to the manufacturer's web site or to independent
product review web sites.
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Currency
All prices on our site are in Australian dollars and include GST.
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Easy Back-Tracking
Often is easy useful to quickly "back track" to a previous page when browsing through the shop. For example, you may may wish to quickly
go back to a previous product list once you have viewed a detailed product page.
To make this back tracking easy, there is a navigation bar at the top of each page which shows you where are and
how you got there. This navigation bar is useful when you wish to quickly "jump about" the shop.
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Purchasing Products
Purchasing products is fast and simple.
To select a product to purchase, you first add it to your Shopping Cart. To do so click on the "add to cart" button or  image.
Don't worry if you make a mistake or change your mind. You can review and update your
shopping cart at any time.
Following the selection of products, you will go to the check out. From there will enter your delivery address - either by logging in or
by entering the address manually. Next, you will select your payment method then confirm your order.
That's it ! No frustrating multi-page purchasing process, no waste of your time.
You will be given a confirmation of your order, which you can print out. If you supplied an email address,
the order confirmation will also be emailed to you.
If you want more information regarding the purchasing process, please read through the following help desk sections.
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The Shopping Cart
The shopping cart is used to keep track of the products that you have selected to purchase, the quantity of each product and
the total cost of your selections.
A summary of the contents of the shopping cart can be seen at all times in the title bar of the screen, next to the  image.
This summary shows the total number of items in your shopping cart and the total cost.
To view your shopping cart, either click on the summary box in the title bar or select the Shopping Cart button in the top menu bar.
To change the quantity of a particular product within the shopping cart, click on the up or down arrow next to the quantity. When you do so,
the quantity will change and the cost totals will be updated automatically.
To remove a product from your shopping cart, click on the  image.
From the shopping cart you can click on "Back to Shop" which will take you to the last place you were browsing.
If you are satisfied with your selections you will need to go to the checkout to complete your order.
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Checking Out
When you have made your selections for purchase, you will need to move to the check out to confirm your purchase.
The first thing that you need to do is enter your delivery details. This is necessary for two reasons - first to know where to deliver your order,
and second to calculate the shipping costs. The shipping costs are calculated based on where you live, the total weight of the order
and the mode of shipping you select. Your delivery address can be entered in one of two ways - ether manually using the address form at the checkout or
automatically by logging in to the system.
Once you have entered your address, you will asked to select your payment method. If you choose to pay by credit card you will be required to enter
your credit card details. If your choose another payment method, you will be given instructions on how to pay.
When you are ready to place your order, click on the Confirm button. At this point we will process your order and display a confirmation screen with
your order and payment details. We advise that you print out or save this confirmation for your records and for any payment instructions.
If you have supplied an email address, a copy of the order confirmation will also be sent to you by email.
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Placing an Order
When you have placed an order, our warehouse will receive your order instantantly.
If you have chosen to pay by credit card we will proceed to fulfill your order immediately. If you have chosen another payment method your
order will be prepared, pending receipt of your payment.
If we experience any problems fulfilling your order, we will contact you to try to resolve the problems. The most likely problems that may arise
would be due to mis-typed credit card or address details.
When your order is shipped to you a tax invoice / receipt will be included with the shipment.
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Opening an Account
Opening an account with YCS has several advantages.
Firstly, if you have an account with us, your delivery details will be stored in our system. Therefore, when you wish to make a purchase you will not
need to re-enter your delivery details manually.
Secondly, you will be able to review your past orders by selecting Your Account from the top menu bar.
Thirdly, when you log in, your browser session will be secured by SSL. Therefore nobody can ease-drop on your communications with
our server. Of course, strictly confidential communications - such as checking out - will always be secured by SSL. By logging in, however,
all communications will be secured - even when you're just "browsing".
Finally, by being an account holder, you can chose to be kept informed of product specials and of exclusive offers. Please note that you can choose
to "opt out" if you do not wish to receive information regarding special offers.
And of course, all details we hold about you are covered by our strict privacy policy.
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More Help
Please review our Support section, accessible via the Support menu to the left of the screen, for
more information regarding YCS and your visit here.
If you find that your questions are still not answered then please contact us.
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